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Legal Eye Risk Management Podcasts

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Legal Eye
February 1, 2021
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1 minute read

Risk and compliance consultancy Legal Eye brings you the first in a series of short podcasts designed to share short snippets about risk management in a law firm.

In this ‘Two Minute Top Tips Podcast’ they look at improving ‘Complaints Handling’ within your firm.

Listen to the podcast here.

This article was submitted to be published by Legal Eye as part of their advertising agreement with Today’s Family lawyer. The views expressed in this article are those of the submitter and not those of Today’s Family Lawyer.

Legal Eye

http://www.legal-eye.co.uk

Legal Eye works with law firms to ensure compliance and optimise performance.

Legal Eye works with law firms to ensure compliance and optimise performance. Their extensive and thorough knowledge of the law and regulations will ensure your law firm is compliant and your processes sound. Files are audited to ensure you are not only complying with the service level agreements you have in place, but very importantly, also the code of conduct.

They provide a documented audit trail which is firstly, a requirement of the code of conduct and secondly, essential for PI Insurance purposes and very often for CQS, Lexcel and other quality accreditations. This provides documented evidence of a proactive approach towards risk management. The advice they offer is clear and practical, and they pride themselves on exceptional customer service and unbeatable work quality.

The Legal Eye team includes former solicitors, partners and directors in law firms; former case handlers at regulators such as the Solicitors Regulation Authority and the Legal Ombudsman and experienced risk and compliance professionals.

Key contacts

Paul Saunders
Tel: 0203 0512 049 Email: bestpractice@legal-eye.co.uk

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