Jen Dunlop joined Compliance Office in 2021 as a senior risk and compliance consultant, quickly making her mark with her deep regulatory expertise and practical, solutions-driven approach. She was promoted to head of compliance before becoming managing director in April 2025. Her career began in private practice defending professional negligence claims, primarily against solicitors. She then spent eight years at the Solicitors Regulation Authority (SRA), where she managed a specialist team prosecuting misconduct cases at the Solicitors Disciplinary Tribunal and advised multiple departments on complex legal issues. As managing director, Jen leads strategy, operational excellence and client service.
Jess Irwin joined Compliance Office in 2023, bringing over two decades of legal and compliance expertise. She qualified as a solicitor in 2000 and spent 19 years as a litigator at a leading, long-established Thames Valley law firm. In 2019, she became compliance manager at the same firm, working closely with the COLP and MLRO/MLCO to drive best practice and ensure full SRA compliance. As senior risk consultant at Compliance Office, Jess keeps a close watch on regulatory developments, produces much of the content for quarterly compliance updates, maintains and refines client policies and procedures, and provides accurate, timely and practical guidance.
Compliance specialists Jen Dunlop and Jess Irwin agree the client money system is in need of reform and welcome action by the SRA. But the Compliance Office MD and senior risk consultant question whether the