Tailored answering services for the legal sector

Hundreds of law firms, including many of the UK’s Top 200, rely on Moneypenny’s call and live chat solutions to enhance client experience and ensure every new enquiry is captured in the most cost-effective way possible. Superpowered by our proprietary technology, we give you dedicated receptionists from our 95-strong legal team to look after calls and chats in partnership with your own receptionists, or on a 24/7 fully outsourced basis.

With our flexible and reliable support in your corner, your firm will:

• Deliver consistently outstanding client service
• Capture every enquiry
• Reduce operating costs
• Benefit from clever technology that recognises repeat callers
• Facilitate employees working remotely

Integrated with all your software favourites

Connect Moneypenny with the likes of Microsoft Dynamics 365, Perfect Portal, Salesforce and many more. We’re even integrated with Microsoft Teams, giving us real-time visibility of individual statuses and the ability to transfer callers into the platform itself, mobile, office, laptop – wherever works.

No-obligation trial available

With no set-up costs or obligation to continue, see for yourself the benefits Moneypenny will bring to your firm.

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Key Services

• Outsourced Switchboard
• Managed Live Chat
• Outbound Calling
• Bespoke Customer Teams

Key Contact

Bernadette Bennett – Head of Legal Sector
T: 0333 202 1005
E: bernadette.bennett@moneypenny.co.uk
LinkedIn: Bernadette Bennett

Address:

Moneypenny
Western Gateway
Wrexham
LL13 7ZB