Law Society warns of administrative burden of new SRA complaints rules
The Law Society of England and Wales has warned that the Solicitors Regulation Authority (SRA) complaints handling proposals could “increase administrative burden without delivering clear benefits for consumers”. The SRA recently consulted for a second time on its proposals to change requirements for handling first-tier complaints. In 2025, firms reported receiving more than 41,000 first-tier […]
New collective mobilises SME and boutique firms to challenge COLP and COFA proposals
An alliance of SME and boutique law firms have called on the Solicitors Regulation Authority (SRA) to rethink proposals to separate the compliance officer for legal practice (COLP) and compliance officer for finance and administration (COFA) roles from “individuals with unilateral management control”. The SME & Boutique Law Firm Alliance describes itself as “an independent […]