Latest podcast reveals how law firms can turn client feedback into competitive advantage
Osprey Approach has released the latest episode of its Empowering Law Firm Leaders podcast, now available to watch and listen to on YouTube, Spotify, and Amazon Music. In episode 34, Amy Bruce, marketing director at Osprey Approach, speaks with Graham Archbold, founder of Chorus Insight and author of The Client Feedback Playbook, about how SME […]
Consumers the ‘elephant in the room’ in client account debate – LSCP
Consumers are the “elephant in the room” in the client account debate with an “overwhelming majority” saying they do not want their lawyers to keep the interest on client money, according to the latest Legal Services Consumer Panel Tracker Survey. Over half of respondents (52%) said clients should receive the interest and 22% said it […]
Knights doubles revenue over five years – latest results
Listed law firm Knights saw underlying revenue increase by 28% to £207.7 million and underlying profit before tax increase by 19% to £33.2 million, according to its latest results. The hugely acquisitive firm said it had increased revenue from £162 million in 2025 with EBITDA increasing by 20% to £51.5 million, from £42.9m the previous […]
How to navigate divorce within blended families
The steady rise of blended families, where one or both partners bring children, prior relationships, and pre-existing wealth into a marriage, has significantly reshaped the landscape of family law. For practitioners, these cases demand a more nuanced, fact-sensitive approach. SA Law’s Mark Chiverton explores key considerations and emerging challenges, with practical guidance for family lawyers […]
Artificial intelligence in law: Powerful ally or dangerous substitute?
As the legal sector pushes ahead with AI adoption, Gabriella Banham takes a look from the other side and examines how the use of AI is impacting claimant? Relying on AI for legal advice may seem like a cost-effective option, but as Gabriella explains, it will almost always be a false economy. Artificial intelligence […]
Improving enablement of participation in court
The latest Today’s Family Lawyer Podcast turns its attention to a role that is often misunderstood and undervalued in the courts system; that of intermediaries. Intermediaries play an important role in supporting better, and more informed participation in courts. Rachel Cohen, director at the Intermediary Cooperative and a communication specialist, joins host David Opie to […]
Monisha Shah: Reshaping the approach of the Legal Services Board
Monisha Shah, chair of the Legal Services Board, outlines the organisation’s changing approach and what it means for the legal sector. It has been three months since I took up the role of Chair of the Legal Services Board, and I want to take this opportunity to share some reflections on what I have […]