Momentum builds behind Welsh legal sector research project
Law firms across Wales are being encouraged to take part in a major research project exploring the future of the Welsh legal sector, as momentum continues to build behind the initiative. Led by Legal News Wales in partnership with legal software provider Osprey Approach, the Welsh Legal Sector Transformation Report 2026 aims to deliver one […]
Firms rate themselves higher on service than customers, survey reveals
New research reveals that across every form of contact, law firms scored themselves significantly higher for customer service than customers did. A survey of 200 law firms and 5,000 consumers discovered the gap between business and customer perceptions. It revealed an almost 30 percentage point gap between how law firms meet customer expectations on social […]
Child welfare brings reflective practice to the top of the agenda in family law
Kerry Lawlor works with legal and professional teams, providing reflective practice, therapeutic supervision, therapeutic coaching and mental health-related training. She explains why reflective practice should be adopted as standard by family lawyers and legal professionals. As a psychotherapist and supervisor, reflective practice has long been a tool in my professional kit. A wellbeing initiative for professionals […]