How Pavilion Row has elevated client service and compliance with Osprey Approach
Pavilion Row is a well-established private client legal practice specialising in Wills, Powers of Attorney, and Estate Administration. For almost a decade, the Sheffield-based firm has reaped the benefits of utilising Osprey Approach’s case management system, including helping the firm provide a personalised experience for its clients. Nicola Houston, operations director, shares with Emma Atwell, client […]
Marketeers ‘present’ but not ‘leading’ law firm business development strategy
Law firms continue to invest in marketing and business development activity, but the evidence suggests only one in five firms involve their marketing teams in actively driving the strategic growth of the organisation. An overall increase in the numbers of staff involved in marketing and business development is heavily weighted toward larger firms, and growth among […]