The Importance of Good Customer Service in Legal Tech

Knights

In the world of legal technology, providing exceptional customer service is paramount. Law firms depend on their software providers not only for cutting-edge solutions but also for unwavering support to ensure these tools are utilised to their fullest potential. At SOS, the Client Success Consultants (CSCs) play a critical role in achieving this objective. In […]

One in three parents at risk of having their babies removed from their care have learning disabilities – often not identified until court

image of a small baby

A new study suggests that parents with learning disabilities or learning difficulties whose babies are involved in care proceedings are often missing the chance to access and meaningfully engage in pre-birth services that might help them to develop or prove their parenting abilities. Their disabilities or difficulties are often not being identified until cases reach […]