Legal Ombudsman say ‘create a bigger picture of what’s happening in legal services, what’s going wrong, and what needs to change’
The Office for Legal Complaints (OLC) reached the end of its 2020-23 strategy period in March 2023. Having put in place an interim strategy until the end of March 2024, it has now consulted on and published a new strategy for the Legal Ombudsman (LeO), which will run from 1 April 2024 to 31 March […]