Extra Funding To Help Adoption

Ahead of National Adoption Week, Education Secretary Gavin Williamson has announced extra funding to support adopted children and their families. The funding is aimed at helping adopted children overcome past trauma. Building on an investment of £130m that has already benefitted over 40,000 families, the Adoption Support Fund will give access to therapeutic support until […]
The Rules Regarding Divorce And Maintenance In A No-Deal Brexit

Currently England and Wales looks to the Brussels IIa for the rules as to which EU member state can determine divorce and matrimonial matters, as well as other family matters such as resident and parental contact. These rules allow civil judicial co-operation, deciding which county’s law applies, where the case should be held and enforcement of any judgement in another EU member […]
How To Measure Your Call Handling

In the first of a two part blog, Sarah Brocklebank of The Move Exchange invites you to consider how effective your firm’s call handling is. Do you have different call routes for existing customers and new customers? How do you ensure your call handling is positively affecting your client’s and prospect’s behaviours? And do you […]