Month: July 2021

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Driving the value of content

Content marketing is one of the most valuable tools we have under our belts and content articles within the legal sector continue to be a great source of information and engagement when it comes to talking to prospects or existing clients. During the pandemic we have really seen a surge in thought leadership articles, in […]Read More

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Legal Ombudsman Publishes Annual Report

The Office for Legal Complaints today published its Annual Report and Accounts for 2020/21 alongside an Annual Review of Complaints. This Annual Report covers the year from April 2020 when the impact of Covid-19 was felt across the sector and the country. The Legal Ombudsman was able to transfer to home working early in the […]Read More

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Wellbeing is a priority for busy legal teams

The negative impact of the pandemic on mental health has been in the headlines since the first lockdown, and official statistics[1] for the first quarter of 2021 show that the incidence of depression in the population has doubled since the pandemic first struck. This has serious implications for wellbeing and performance, affecting individuals and organisations […]Read More

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Mandatory (alternative) dispute resolution is lawful and should be encouraged

In January 2021, the Master of the Rolls asked the Civil Justice Council to report on the legality and desirability of compulsory ADR. The results have been published in the “Compulsory ADR” report which concludes that mandatory (alternative) dispute resolution is compatible with Article 6 of the European Human Rights Convention and is, therefore, lawful. […]Read More

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Consumers happier than ever with legal services

The Legal Services Consumer Panel Tracker Survey reveals a general 4% increase in consumer satisfaction levels in 2021. Despite most legal services currently being provided remotely due to ongoing Covid-19 restrictions, the Legal Services Consumer Panel Tracker Survey reveals that 83% of consumers remain satisfied with the level of service received in 2021, a slight […]Read More

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Lawyers should face more regular checks of their skills and

New research commissioned by the Legal Services Board highlights the importance the public places on lawyers having the right knowledge, up to date skills and attributes to provide good quality legal services. However, the research also found a gap between public expectation and what regulation currently requires to ensure lawyers remain competent throughout their careers. In […]Read More

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Clio launches “game changing” legal client software in the UK

Clio, a leading provider of cloud-based legal technology, has today announced the much-anticipated UK release of Clio Grow, its legal client intake and client relationship management solution already used by thousands of legal professionals in North America. Since 2015, lawyers in the UK have relied on Clio Manage—the world’s leading legal practice management software—to manage […]Read More

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The Online Trend and Family Law

How easy are you making it for potential family law clients to find and deal with your firm? While none of us can predict the future, what is certain is that the legal landscape has changed for good—especially when it comes to how clients interact with your firm. In the not-so-distant past, the ways that […]Read More

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